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SUPPORT, FEEDBACK & REQUESTS

Contact Favorite Pokémon

Choose the topic that best matches your request, then send the page URL, relevant details and what happened. Clear information helps the request reach the right review process.

For common product questions, account settings and policy information, the self-service links below may provide a faster answer.

Send a Message Email [email protected]Find a Quick Answer

Send a Message

What do you need help with?

Tell us where the problem happened, what you were doing, what you expected, and what happened instead.

Reply Email (required)

Subject (required)

Affected Page URL

Steps to Reproduce

Expected Result

Actual Result

Describe the Problem (required)

Add Screenshots or Supporting Files

PNG, JPG, WebP or PDF. Up to 3 files, 10 MB each.

Remove passwords, authentication codes and private information that is not needed to explain the request.

Include basic technical details with this reportIncludes the current page, browser family, operating system and site language. It does not include passwords or the contents of other tabs.

Support messages may include the contact information and details you choose to provide. They are used to review and respond to the request as described in the Privacy Policy

Prefer Email?

Send your message to [email protected]. Include a clear subject, the affected page URL and enough detail to understand the request.

Email [email protected]

What to Include

Technical Problem

The page or tool where the issue happened
The steps that led to the problem
What you expected to happen
What happened instead
Your browser and device, for example Safari on iPhone
A screenshot when it helps explain the issue

Data Correction

The affected Pokémon, form, category or page
The information currently shown
The correction you believe is needed
A supporting reference when available

Account Problem

The email associated with the account
Whether you can still sign in
The project, poll or share link affected
The approximate time the problem began

What Happens Next

Response times vary by request type and message volume. Account access, privacy, security and rights-holder requests are routed separately when the selected topic and submitted details allow us to identify them.

Product feedback and feature suggestions may be reviewed without an individual reply. Sending duplicate messages may delay review.

Find a Quick Answer

How Favorite Pokémon Works

Learn how Picker, Ranker, Votes, Rankings and shared charts differ.

Read About Favorite Pokémon

Saved Work and Account

Manage saved projects, public visibility, account information and account deletion.

Open My Pokémon Profile

Privacy and Cookies

Review how account information, browser storage, analytics and published content are handled.

Read the Privacy Policy Read the Cookie Policy

Site Rules

Review the rules for accounts, public charts, polls and community tools.

Read the Terms of Service

Contact FAQ

How can I report a technical problem?

Choose Technical Problem, include the affected page URL, explain the steps that led to the issue, and describe the expected and actual result.

Can I report incorrect Pokémon data?

Yes. Choose Pokémon Data Correction and identify the affected Pokémon, form, evolution, type, generation, category or National Pokédex entry.

How can I get help accessing my account?

Choose Account Access and use the email associated with the account when possible. Never send a password or authentication code.

How do I submit a privacy request?

Choose Privacy or Data Request and describe the action you are requesting. Identity verification may be required before the request can be completed.

Where should I report a security issue?

Choose Security Report and provide the minimum steps needed to explain the issue. Do not access other users’ information or continue disruptive testing.

Can I suggest a new Pokémon tool?

Yes. Choose Product Feedback and explain the user problem, the proposed tool and how the finished result should help users.

Will every message receive a reply?

Requests that require account, privacy, security or rights-holder follow-up are reviewed through their relevant process. Product feedback and general suggestions may be reviewed without an individual response.

Is Favorite Pokémon official Pokémon support?

No. Favorite Pokémon is an independent fan-made website and cannot provide support for official Pokémon games, accounts, purchases or services.